Bulletin - January 12th, 2022 - Cancellation calendar fix
January 12th, 2022 : we will deploy a fix to our platform to address cancellation screen functionality. This fix is related to the date that the cancellation calendar defaults to, which is causing users of the platform to cancel from the incorrect date. Fix 1: General cancellations What happened before …
Manual Product - Cancellation - Customer request
As this is Manual Product - there would be an expectation that you would go off the platform and proceed to cancel the policy with the insurer in the usual method, (cancel via insurer portal, email request etc.) as well as obtain release of interest from the insureds, as required. If you are waiting for a reply fr…
Cancellations
How to cancel a policy in bond * Open the customer profile in bond * If the policy you are cancelling is not displayed in the policy card section, click on the policy icon and select the policy you would like to cancel. * Once the respective policy has been selected, click on the “Cancel Policy” action butt…
