Customers who use pocket can now select their renewal term (when available) and change the payment frequency & payment type of that term. With a switch to monthly payment frequency, if previously Annual, in Pocket the insured will now be able to accept their new PFA (premium finance agreement) right from pocket. W…
If you have policies in the platform that are on monthly pay, and you are switching the premium finance to Valet Finance OR there is another change like the interest % is increased, the customer will need to accept a new premium finance agreement (PFA) when the renewal comes through. This is the process for this…
Depending on permissions given in admin, you may have the permission to Email or View Premium Finance Agreements (PFA). An example of when you would see that option would be if you are changing the payment method from yearly to monthly. * Go to bond and the customer profile. * Go to payment and use the 3 do…