Renewals in pocket
Feb 04, 2022
374
Customers who use pocket can now select their renewal term (when available) and change the payment frequency & payment type of that term.
With a switch to monthly payment frequency, if previously Annual, in Pocket the insured will now be able to accept their new PFA (premium finance agreement) right from pocket.
When the customer has the renewal term available in pocket.
They can select to change to monthly.
- This will generate a PFA (premium finance agreement), to view and accept.
- This will provide the customer with the terms and conditions.
- It also provides the authorization for the broker to withdraw the payments from their account/card.
View PFA in pocket:
When the customer accepts PFA
- They will receive an email copy of the accepted agreement.
- An activity will be created in bond.
- The PFA will be attached to the activity.
If the activity for the PFA is still open, it means that the customer needs to complete that action. Once accepted, the activity will close.
