You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Don't forget to check out the new Nude Solutions update release bulletin!

Showing articles from cannot collect tag

Write offs (Payments in bond)

Write Off This option will write off the customers payment/NSF fee. After clicking the write off button a pop up will appear asking for a write off reason. The reasons available are: * Goodwill * Cannot contact the client (cannot collect) The option will only appear against payments showing as NOT paid.  Whe…

Disputed Payments

A situation might occur where a payment shows as Paid in the Payments screen, but the payment might have been disputed and therefore status needs to change. A customer might contact you about this or you may see by logging into the payment processor like Worldline. How would we know if a payment is Disputed? B…

scroll to top icon