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Good day,
Please be advised that we have been receiving errors with the payment processor.
We have reached out to the Provider to obtain information related to the errors.
We wanted to let you know that we are aware of the issue and it is being worked on.
During this time, you may experience issues with payments being processed and
policies trying to bind may also fail due to the payment not being able to process.
Unfortunately, being that it is with the payment processor and not Nude Solutions,
we are unable to determine a cause on our end.
Please note, that when a payment error is received, the system will automatically create a retry.
We will send out another bulletin when we have more details or when the issue is rectified.
We apologize for any inconvenience.
Regards,
Karin Angus
Partner Success Specialist
Unit 20, 6020 – 2nd Street SE
Building B, Second Floor
Calgary, AB T2H 2L8
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